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            Training Videos

            Created by Priya p, Modified on Sat, 21 Mar at 2:43 PM by Priya p


            1. VoiceStack Agent App: Logging in and out 
            2. VoiceStack Agent App: Inbound Calls
            3. VoiceStack Agent App: Making a Call from the Dialpad
            4. VoiceStack Agent App: Handling Voicemails and Missed Calls
            5. VoiceStack Agent App: Call Controls
            6. VoiceStack Agent App: Warm Transfer
            7. VoiceStack Agent App: Call Retrieval from Queue
            8. VoiceStack Agent App: Accessing Voicemails on Your Email
            9. VoiceStack Agent App: Managing ToDos
            10. VoiceStack Agent App: Opportunities Dashboard
            11. VoiceStack Agent App: Setting Agent Statuses 
            12. VoiceStack Agent App: Audio Settings
            13. VoiceStack Agent App: Call Retrieval from Queue
            14. VoiceStack Agent App: Call Waiting in PolyCom
            15. VoiceStack Agent App: App Update (For Windows users)
            16. VoiceStack Agent App: Extension takeover    
            17. VoiceStack Agent App: Wrap-Up Time
            18. VoiceStack Admin App: Wrap-Up Time 
            19. VoiceStack Admin App: Create Agent Statuses

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